I live in a fairly large city about 5 minutes from downtown, and yet AT&T still does not have fibre-optic cable where I live. I spent several weeks with an AT&T technician a few years ago to solve the issue and he finally stopped responding. Blame Arris'? It seems the pat AT&T answer is always 'go to the app,' which offers less control than the Arris web GUI.Īn aggravating factor is that our AT&T ADSL is painfully slow. Is AT&T doing anything to address this problem or since it is an Arris modem is AT&T's attitude 'Not AT&T's problem.
This is a time-eater when I'm trying to be productive. All this has to be done in a web browser, not the mobile app. Then I have to go back in to the WI-FI config to manaully set it to the good channel. And when it is manually set to a specific channel, I cannot do a congestion score scan without having to configure the channel back to automatic first and run a channel scan, which again takes me to the bad channel. I know how to set it for a fixed channel, but because congestion varies, what is a good channel one day can be a bad one the next day. More and more, channel scanning brings up the worst channel. This issue that mantis07 brought up has been a worsening issue for me.
